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Proactive support Specialist

Budapest, Hungary

Full Time, Remote/Hybrid

team1.jpg

WORK on various interesting tasks

We are a fast-growing startup from Budapest, looking for a support specialist with fluent English and a strong IT background. We develop a camera-based darts system, which we sell to high-end bars all around the world. You will ensure all those systems are in top-notch condition.

About the BEST candidate 

  • Fluent English.

  • IT power user e.g. you've set up wifi, opened a PC, played with the OS. 

  • Fun personality, loves to communicate, learns fast.

  • Problem solver.

  • Types fast on any laptop, phone, tablet.

  • Multitasker.

  • Stays calm under pressure. 

Tasks

  • Support

    • Answering clients in whatsapp (99% chat, not calls).

    • Remote installation in new venues based on our knowledge base.

    • Preparing new parts (pc, camera) for clients in case of errors.

    • Monitoring the systems.

  • On slow days

    • Testing the system (software and hardware).

    • Making documentation, including videos.

    • Building new systems (installing cameras, calibrating.

What we offer

  • 450-600k gross salary.

  • Hybrid work (home, office, workshop).

  • Varied tasks.

  • Inspiring, fun team.

  • Awesome product.

Number of installations some months ago.

Apply now

Look around on our site (www.dartsee.com) and then drop us a mail with your CV, and  expected salary at  job@dartsee.com.

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