ARCHIVED: IT HELPDESk
Specialists
Remote, two positions:
Islamabad, Karachi time zone +-1hr
Bogota, Lima time zone +-1hr
IT helpdesk position at a fast growing startup
We are a fun modern camera based darts game solution. We are looking for a new IT help desk specialist. Most of the work is chat-based customer support and occasional system testing. Long-term contract, equipment provided, 40 hours work week. Successful tech company with 5+ years, global clients.
The Job
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Provide customer support via WhatsApp chat and manual testing.
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Work daytime hours and collaborate with international colleagues.
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Receive a darts system for testing.
Desired skills and experience
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Fluent English
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Empathy and kindness, precision, proactivity
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Customer service
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Working and understanding a complex software tool.
Good-to-have experiences
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Worked with IT hardware.
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Understanding how networks operate.
Apply now
We use an online interview system, testgorilla, where we will ask you to fill in some tests and answer questions in written and video. The whole process will take around 40-50 mins, and we hope you will enjoy it.
We have two similar positions, in different time zones.
In the first position you will work closely with our colleague in Pakistan, so you should be in a similar time zone:
Click here to apply in the Pakistani time zone (+-1hr).
In the second position you will be in one shift with our colleague in Central America.
